Terms and Conditions

Effective Date: July 19, 2026

Welcome to Tridalam. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website or purchasing products from Tridalam, you agree to these Terms & Conditions, our Privacy Policy, and any other policies published on our website.

If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this website and place an order.

3. Products & Availability

We strive to ensure that all products displayed on our website are accurately described and available. However:

  • Product availability is subject to change without prior notice.

  • Images are for illustration purposes only. Actual product colors or packaging may vary slightly due to lighting, screen settings, or manufacturer updates.

  • We reserve the right to discontinue any product at any time.

4. Pricing

  • All prices displayed on the website are in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Applicable taxes will be included or displayed during checkout as required by law.

  • We reserve the right to correct any pricing errors or inaccuracies.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • Orders are subject to acceptance and verification.

  • We reserve the right to cancel or refuse any order for reasons including, but not limited to:

    • Product unavailability

    • Pricing or typographical errors

    • Suspected fraudulent activity

    • Incomplete or incorrect customer information

If your order is cancelled after payment, the amount will be refunded through the original payment method.

6. Payments

We accept secure online payments through trusted payment gateway providers supported by Shopify.

Orders will be processed only after successful payment confirmation unless Cash on Delivery (if available) is selected.

7. Shipping & Delivery

Shipping timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or unforeseen circumstances.

Delays caused by courier partners are beyond our direct control, although we will assist you in tracking your shipment.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are advised to read the policy before placing an order.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Website design

  • Text

  • Videos

  • Icons

is the intellectual property of Tridalam and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to the website or its systems.

  • Upload viruses or malicious code.

  • Interfere with the website's functionality.

  • Misrepresent your identity or provide false information.

11. Disclaimer

We strive to provide accurate information; however, we do not guarantee that:

  • Product descriptions are completely error-free.

  • The website will always be uninterrupted or free from technical issues.

  • All information is current at every moment.

Products should be used according to their instructions. Tridalam shall not be liable for misuse of any product.

12. Limitation of Liability

To the fullest extent permitted by law, Tridalam shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Tridalam

Email: tridalam.official@gmail.com

Customer Support: +91 76490 23457

WhatsApp: +91 76490 23457