Privacy Policy

Effective Date: July 19, 2026

Welcome to Tridalam. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely through our payment partners)

  • Order History

Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver products and services.

  • Send order confirmations and shipping updates.

  • Respond to customer inquiries.

  • Improve our website and shopping experience.

  • Prevent fraud and unauthorized transactions.

  • Comply with legal obligations.

  • Send promotional emails, newsletters, or offers (only if you have opted in).

3. Payment Security

We do not store your complete credit/debit card information. Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

Our website uses cookies to:

  • Remember your preferences.

  • Maintain your shopping cart.

  • Improve website functionality.

  • Analyze website traffic.

  • Provide personalized shopping experiences.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

  • Shipping and logistics providers

  • Payment gateway providers

  • Marketing and analytics service providers

  • Government authorities when legally required

All third-party partners are expected to maintain the confidentiality of your information.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive updates about new products, offers, and promotions.

You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of the information we hold about you.

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Tridalam

Email: tridalam.official@gmail.com

Customer Support: +91 76490 23457

WhatsApp: +91 76490 23457