Shipping Policy

Effective Date: July 19, 2026

Thank you for shopping with Tridalam. We are committed to delivering your orders safely and on time. Please read our Shipping Policy below to understand our shipping process.

1. Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sale periods or high order volumes, processing times may be slightly extended.

2. Shipping Time

We aim to deliver your order within:

Estimated Delivery Time: 5–7 business days

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be calculated and displayed during checkout before payment.

  • Any promotional free shipping offers will be clearly mentioned on our website.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details. You can use the tracking number to monitor the status of your shipment.

5. Delivery Partners

We work with trusted courier and logistics partners to ensure your products are delivered safely and efficiently.

6. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Remote delivery locations

  • Courier service disruptions

  • Other circumstances beyond our control

We appreciate your patience in such situations and will do our best to assist you.

7. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate at the time of placing your order.

Tridalam will not be responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

8. Damaged or Lost Shipments

If your order arrives damaged or if you believe your shipment has been lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

9. Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Tridalam

Email: tridalam.official@gmail.com

Customer Support: +91 76490 23457

WhatsApp: +91 76490 23457